Everything Your Business Needs to Never Miss a Call
Everything that makes Rio Leads AI a complete bilingual AI receptionist for Rio Grande Valley businesses — so every call is answered and every lead is captured.
Bilingual Call Answering
Automatically detects whether your caller speaks English or Spanish and responds naturally in their language. No robotic translations — real conversational fluency that sounds like your best employee.
Handles code-switching and Spanglish naturally, the way your customers actually talk.
Lead Capture
Every call becomes structured data: caller name, phone number, what they need, urgency level, and whether they're a new or existing customer. No more scribbled notes on receipts.
Captures caller intent even when they ramble — the AI summarizes what matters.
Email Notification
Full transcript and caller summary delivered to your inbox after every call. Name, phone, issue, urgency, language preference — everything you need to follow up.
Your permanent record. Always on, always delivered, always searchable.
WhatsApp Notification
Get a real-time buzz on your phone with a quick summary of who called and what they need. On by default — because you're not sitting at a desk checking email.
Full transcript sent to your email. WhatsApp gives you the headline.
SMS Confirmation to Caller
The caller gets a text in their language confirming someone will call them back. Prevents them from hanging up and calling your competitor.
Sent automatically in the caller's language within seconds of the call ending.
Emergency Call Transfer
When the AI detects urgency — like a broken AC in 95-degree heat — it transfers the call directly to your cell. If you don't answer, the caller is reassured and the notification is tagged [EMERGENCY].
Overrides quiet hours. Because some things can't wait until morning.
Per-Client Customization
Your AI is configured with your business name, services, hours, pricing, and FAQs. It doesn't give generic answers — it answers like someone who works for you.
Trained on YOUR business. Not a one-size-fits-all script.
A Weekly List of Leads to Call Back
Every Monday, a PDF lands in your inbox showing every call from the past 7 days — who called, when, and what they needed. The whole list is your callback list. Slow week? Start dialing.
Caller, time, what they wanted — one PDF, every Monday.
Quiet Hours
Suppress WhatsApp notifications overnight so you can sleep. Email always delivers. Emergencies always override. You set the schedule.
Default: 10 PM – 7 AM. Fully customizable per client.
Local 956 Number
You get a dedicated local phone number with a (956) area code. Your customers see a Valley number, not an 800 number from another state.
Local trust signal — your customers know you're from here.
Remembers Repeat Callers
When a customer calls back, it picks up where they left off, the way a good front desk treats a regular.
Asks the caller's name first. If the name matches, it knows what their last few calls were about. Works in English or Spanish.
How Notifications Work
Phone rings. AI answers. Data captured. Within 60 seconds: email to you, WhatsApp to you, SMS to the caller. Three channels, one seamless flow.
Every notification delivered in under 60 seconds.
Ready to Stop Losing Calls?
Every call answered. In English and Spanish. 24/7.